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UAG
UAG Plasma Microsoft Surface Pro 12 Rugged Case - Ice/Black
SKU: 324023114340
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FREE SHIPPING OVER $100
SECURE SHOPPING
2500+ REVIEWS
30 DAY RETURNS
Key Features:
Brand New – 100% Australian Stock
Product Details
Purpose-built for professionals who depend on their device in demanding environments, the UAG Plasma Rugged Case for Microsoft Surface Pro 12 in Ice/Black delivers military-grade drop protection with a comprehensive set of features designed for true mobile productivity. Crafted with UAG's signature featherlight composite construction and an impact-resistant soft core, the Plasma Series absorbs drops and shocks without adding unnecessary bulk — meeting the rigorous MIL-STD 810G 516.6 military drop-test standard. A soft-raised screen surround bezel guards the display and camera lens, while precise cutouts ensure full access to all ports and the touchscreen at all times. The built-in 360-degree rotating hand strap provides a secure, comfortable grip in any orientation for confident use on the move, and the included shoulder strap adds hands-free portability when you need it most. A sturdy built-in kickstand effortlessly converts your Surface Pro into a laptop-style workstation — ideal for typing, presenting, or streaming. Dedicated Surface Slim Pen storage keeps your stylus secure and charged, always within reach. Fully compatible with Microsoft Surface Type Cover keyboards in both Metal and Alcantara versions, and tested for use in medical environments — the Plasma case can be sanitised with medical-grade wipes and disinfectants without compromising case integrity.
Product Features
- Military-Grade Drop Protection – Meets MIL-STD 810G 516.6 military drop-test standards, shielding your Surface Pro from real-world drops, dents, and scratches
- Featherlight Composite Construction – Impact-resistant soft core and TPU armor shell absorb shocks without adding unnecessary bulk, keeping the case slim and manageable
- 360-Degree Rotating Hand Strap – Built-in hand strap rotates a full 360 degrees for a secure, comfortable grip in any orientation during active use
- Included Shoulder Strap – Adjustable shoulder strap is included in the box for hands-free portability when transporting your device on the go
- Built-in Kickstand – Sturdy integrated kickstand quickly converts your tablet into a laptop-style workstation for typing, presentations, or hands-free video viewing
- Surface Slim Pen Storage & Charging – Dedicated pen holder keeps your Surface Slim Pen secure, charged, and always within reach
- Tested for Medical Environments – Can be repeatedly sanitised with medical-grade wipes and disinfectants without affecting case integrity, making it ideal for healthcare professionals
- Surface Type Cover Keyboard Compatible – Fully compatible with Microsoft Surface Type Cover keyboards in both Metal and Alcantara versions for seamless productivity
- Soft-Raised Screen Bezel – Raised surround protects the display and camera lens from direct contact with flat surfaces
- Full Port & Touchscreen Access – Precise cutouts provide easy, unobstructed access to all ports, buttons, and the full touchscreen
Specifications
| Brand | UAG (Urban Armor Gear) |
| Model Number | 324023114340 |
| Colour | Ice/Black |
| Compatible Device | Microsoft Surface Pro 12 (1st Edition, 12") |
| Product Type | Rugged Tablet Case |
| Shell Material | Thermoplastic Polyurethane (TPU) with Impact-Resistant Soft Core |
| Drop Protection | Yes – MIL-STD 810G 516.6 |
| Kickstand | Yes – Built-in |
| Hand Strap | Yes – Built-in 360-Degree Rotating |
| Shoulder Strap | Yes – Included |
| Stylus Storage | Yes – Surface Slim Pen Storage & Charging Compatible |
| Keyboard Compatibility | Microsoft Surface Type Cover – Metal & Alcantara |
| Medical Environment Tested | Yes – Sanitisation Compatible |
| Water Resistance | Not Water Resistant |
| Dimensions | 291.85 x 207.52 x 34.04 mm |
| Weight | 439.98 g |
| Barcode | 840283921087 |
| Condition | Brand New |
| Origin | 100% Australian Stock |
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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