Privacy Policy

This Privacy Policy applies to the website www.horizonstore.com.au, owned and operated by Horizon Communications Pty Ltd ("Horizon Store") (ABN: 39 160 357 255). This document explains how we collect, use, and share the personal information you provide during your interactions with us on our website. It also outlines the choices you have regarding our use of your personal information and how you can access and update this information.

Commitment to Privacy

We highly value your privacy and strive to make this policy accessible throughout our site to help you understand how we handle your personal information. Our goal is to make your online experience both enjoyable and secure, while ensuring you are fully informed about how we use your information.

Information We Collect

Personal Information: We collect personal data when you engage with our site, including but not limited to making purchases, signing up for newsletters, participating in forums, writing reviews, submitting warranty claims, and participating in polls, surveys, or contests. The types of personal information we may collect include your name, email address, phone number, mailing address, payment information, and social media handles

Purchases on Behalf of Others: If you purchase a product or service for another party, we may collect information about the other party, including their name and address.

Third-Party Information: Occasionally, we may receive your information from other sources, such as third-party partners and publicly available materials.

How We Use Your Information

Service Provision: Your personal information helps us efficiently carry out transactions and deliver the services you request.

Communication: We use your information to communicate with you about your orders, answer your inquiries, and send you important information regarding our site and services.

Improvements and Personalization: We analyse user behaviour and preferences to improve our offerings and personalize your experiences.

Marketing: With your consent, we may use your information to send you promotional messages and special offers. Your participation in contests or surveys may also result in follow-up communications.

Disclosure of Information

Service Providers: We share information with companies that provide services on our behalf, such as payment processing, order fulfillment, and customer service. These companies are authorized to use your personal information only as necessary to provide these services.

Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a judicial proceeding, court order, or legal process.

Cookies and Tracking Technologies

Usage of Cookies: Our site uses cookies to enhance your experience. These cookies help us understand site usage, improve content, and tailor ads. You can manage cookie settings in your browser.

Third-Party Features: Our site includes features like social media buttons (e.g., Facebook button) which may collect your IP address and which set a cookie to enable the feature to function properly.

Your Rights

Access and Control: You have the right to access, update, or delete your personal information at any time.

Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in the emails we send.

Security of Your Information

We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access and accidental loss.

Changes to This Policy 

We may update this privacy policy to reflect changes to our information practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: management@horizonstore.com.au
Phone: 1300 918 979
Postal Address: 10 Aspen Cct, Springvale, VIC, 3171, Australia