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UAG Civilian Case For Samsung Galaxy S20 - Black UAG Civilian Case For Samsung Galaxy S20 - Black UAG Civilian Case For Samsung Galaxy S20 - Black UAG Civilian Case For Samsung Galaxy S20 - Black


UAG Civilian Case For Samsung Galaxy S20 - Black

SKU: 21197D114040


Availability:Out of Stock
Sample Image

Key Features:

Shock-Absorbing Materials, Impact Resistant, Military Drop-Test Standards

Product Details

The Civilian Series protective cases have been meticulously crafted with our innovative HyperCush™ technology, strategies designed to mitigate and distribute the energy generated during collisions between mobile devices and various surfaces. In simpler terms, it acts as a cushion for your valuable phone when it inadvertently slips from your grasp. Our exclusive, patent-pending design, rigorously tested in laboratories, involves the layering of two shock-absorbing materials configured in a dynamic hexagon pattern. Civilian emerges as a contemporary and robust phone case tailored for the modern wanderer seeking inconspicuous yet reliable protection.

Product Features

  • Incorporates impact-resistant bumpers for enhanced durability
  • Features a shock-absorbing soft core to safeguard against impacts
  • Boasts oversized tactile buttons for convenient use
  • Provides easy access to the touchscreen and ports for seamless functionality


Returns & Refund Policy

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty 

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law 

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process 

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal 

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.

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  • Sample Image30-DAY RETURNS