Sonos Ace Ultra Wireless Active Noise Cancelling Over-Ear Headphones - White $699.00

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Sonos Ace Ultra over-ear headphones in white, angled view showing the inside of one ear cup on a grey studio background.

Sonos Ace Ultra over-ear headphones in white, three-quarter view of the outer ear cup with the headband arching above.

Sonos Ace Ultra over-ear headphones in white, close-up of the buttons and a port on the ear cups against a dark background.

Sonos Ace Ultra over-ear headphones in white with a dimension diagram marking 193 mm, 163 mm and 90.8 mm.

Sonos Ace Ultra over-ear headphones in white lying on a stone surface beside a green glass, seen from above.

Sonos Ace Ultra over-ear headphones in white worn by a child and a smiling man on a sofa.

Sonos Ace Ultra over-ear headphones in white worn by a woman in a navy and pink striped top seated at a low table.

Sonos Ace Ultra over-ear headphones in white worn by two people sitting face to face, one in a blue t-shirt.

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Sonos

Sonos Ace Ultra Wireless Active Noise Cancelling Over-Ear Headphones - White

Name: Sonos Ace Ultra Wireless Active Noise Cancelling Over-Ear Headphones -
Brand: Sonos
SKU: ACEULWW1
Price: 699.0 AUD
Availability: InStock

SKU: ACEULWW1

$699

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Key Features:

Sonos-engineered 40 mm custom driver, up to 2x more Active Noise Cancellation than Sonos Ace at frequencies up to 65 Hz, Adaptive ANC with a 10-microphone array, up to 35 hours of listening time with ANC on at moderate volume, rapid charging with up to 3 hours of listening time from a 3-minute charge starting at 0%, lossless audio over USB-C or over Bluetooth using Qualcomm aptX with a supported device, Dolby Atmos with dynamic head tracking, TV audio swap with a compatible Sonos soundbar, headphone linking in Early Access, Aware mode with voice boost

Product Description +

The Sonos Ace Ultra in White is a pair of wireless over-ear headphones with Active Noise Cancellation. Battery life is up to 35 hours with ANC on at moderate volume. They connect by Bluetooth 6.0, and headphone linking to compatible Sonos products is in Early Access.

Key features

Active Noise Cancellation: Adaptive ANC uses ten microphones to filter out unwanted noise in real time, with up to 2x more Active Noise Cancellation than Sonos Ace at frequencies up to 65 Hz
Aware mode lets sound around you come through clearly, and voice boost helps you hear voices more clearly
Up to 35 hours of listening time with ANC on at moderate volume, depending on usage, settings and environmental factors
Rapid charging: 3 minutes of charging gives up to 3 hours of listening time, starting at 0%
Sonos says its custom 40 mm driver in each ear cup, tuned with GRAMMY and Oscar-winning engineers, delivers deeper bass and finer detail
Lossless audio over USB-C, or over Bluetooth using Qualcomm aptX with a supported device
Adaptive EQ adjusts the sound to account for fit, glasses, hair and other acoustic leaks
Spatial audio with dynamic head tracking, and Dolby Atmos with compatible content and a compatible device
TV audio swap: press the Content Key to move sound from a compatible Sonos soundbar to the headphones
Headphone linking is in Early Access: press the Content Key to move audio between compatible Sonos products and the headphones. At home, control the headphones in the Sonos app and stream music over WiFi. It requires a compatible Sonos speaker, WiFi and the Sonos app
Custom EQ in the Sonos app with 3-band or 8-band control, and wear detection that pauses music when you take the headphones off
Made with more than sound in mind: replaceable parts, recycled materials and plastic-free packaging, according to Sonos. The ear cushions and battery are designed to be swapped out
Manufacturer's Warranty: 1 Year

Specifications

Model number	ACEULWW1
Colour	White
Headphone type	Over-ear, wireless
Noise cancellation	Adaptive Active Noise Cancellation, with Aware mode
Drivers	Custom 40 mm driver in each ear cup
Microphones	Ten
Lossless audio	Over USB-C, or over Bluetooth using Qualcomm aptX with a supported device
Spatial audio	From supported services and devices
Dolby Atmos	Requires compatible content and a compatible device
Dynamic head tracking	Sonos Intelligent Motion Processing with Dolby Head Tracking, turned on in the Sonos app
Bluetooth	6.0
WiFi	For linking with your Sonos system
Battery life	Up to 35 hours with ANC on
Battery capacity	1060 mAh lithium-ion
Rapid charging	3 minutes of charging gives up to 3 hours of listening time, starting at 0%
Full charge	Up to 3 hours from 0%
Wired connection	USB-C or 3.5 mm, cables included
Controls	Content Key, noise control button on the right ear cup, power and Bluetooth button on the left ear cup
Finish	Matte
Indicator light	Light on the bottom of the left ear cup shows connection and power status
Charging temperature	5°C to 40°C
Operating temperature	0°C to 40°C
Manufacturer's Warranty	1 Year

What's in the box

Sonos Ace Ultra headphones
Travel case with removable cable pouch
USB-C to USB-C cable (0.75 m)
USB-C to 3.5 mm cable (1.2 m)
Set-up guide and legal/warranty information

Good to know

Is it Australian stock?

Yes. These headphones are brand new and come from Australian stock.

Does it come with the manufacturer's warranty?

Yes. The Manufacturer's Warranty is 1 Year.

Do they work with my Sonos system?

Headphone linking is in Early Access. It needs a compatible Sonos speaker, WiFi and the Sonos app.

Can I use them with my TV?

Yes, with a compatible Sonos soundbar. Press the Content Key to move the TV sound to the headphones.

Do they play lossless audio?

Yes, over a USB-C connection, or over Bluetooth using Qualcomm aptX with a supported device.

How long does the battery last?

Up to 35 hours of listening time with ANC on at moderate volume. Battery life depends on usage, settings and environmental factors. A 3-minute charge gives up to 3 hours of listening time, starting at 0%.

Can I use them with a cable?

Yes. A USB-C to USB-C cable and a USB-C to 3.5 mm cable are in the box.

Returns & Refund Policy

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.

Frequently Asked Questions

We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.

If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.

If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.

We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.

If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.

If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.

1300 918 979 or support@horizonstore.com.au