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Key Features:
Product Details
The Segway Ninebot E2 Pro Electric KickScooter is designed to be a practical and eco-friendly mode of transportation. It features a compact, foldable design, making it easy to carry and store when not in use. The scooter is ideal for short-distance commuting, offering a smooth and enjoyable ride with a focus on safety, efficiency, and ease of use. Whether you're navigating city streets or taking a leisurely ride in the park, the E2 Pro delivers both comfort and performance.
Product Features
Motor and Speed:
- Powerful 350W motor: The scooter is powered by a 350W motor that provides enough power for smooth acceleration and the ability to handle moderate inclines.
- Top Speed: Capable of reaching a maximum speed of 25 km/h (15.5 mph), making it ideal for urban commuting.
Battery and Range:
- Long Battery Life: The E2 Pro comes with a 36V lithium battery offering a range of up to 25 km (15.5 miles) on a single charge, depending on conditions like rider weight, terrain, and speed.
- Battery Charging Time: It takes approximately 4-5 hours to fully charge the battery.
Design and Build:
- Compact and Foldable: The scooter has a foldable design that makes it easy to store and carry. Its lightweight construction (around 14 kg or 30.8 lbs) makes it portable.
- Durable Frame: Constructed with high-quality materials, the E2 Pro has a sturdy frame that ensures durability while still being relatively lightweight.
Tires and Suspension:
- 8.5-inch Pneumatic Tires: These provide a comfortable ride by absorbing shock and handling minor obstacles on the road, offering better grip and stability.
- Front and Rear Shock Absorption: The E2 Pro comes with both front and rear shock-absorbing systems, making it suitable for different road surfaces.
Braking System:
- Dual Braking System: The scooter is equipped with a mechanical brake on the rear wheel and regenerative braking on the front wheel, offering smooth and reliable braking performance.
Safety Features:
- LED Headlight: A bright LED headlight for night-time riding, ensuring visibility and safety in low-light conditions.
- Reflective Stickers: Reflective stickers on the scooter help increase visibility from all angles, especially when riding at night.
- Anti-Slip Foot Deck: The foot deck is designed with anti-slip material to ensure stability when riding.
Smart Features:
- Bluetooth Connectivity: The scooter connects to the Segway Ninebot app via Bluetooth, allowing you to check your riding stats, adjust settings, and even activate the scooter remotely.
- Cruise Control: For long-distance rides, the E2 Pro has a cruise control function that helps maintain a steady speed without constantly pressing the throttle.
Eco-Friendly:
- Energy-efficient: The scooter is designed to reduce energy consumption, offering an eco-friendly alternative to traditional transportation methods.
Weather Resistance:
- IPX4 Water Resistance: The E2 Pro is rated with an IPX4 water resistance rating, meaning it can withstand light rain and splashes, but should not be ridden through heavy rain or submerged.
Max Load Capacity:
- 120 kg (264 lbs): Suitable for a wide range of riders, it can support up to 120 kg of weight, making it accessible for most users.
Specifications
Product Type | Electric KickScooter |
Brand | Segway Ninebot |
Motor Power | 350W, Maxx Power - 750W |
Top Speed | 25 km/h (15.5 mph) |
Battery | 36V lithium battery |
Range (Per Charge) | Up to 25 km (15.5 miles) |
Battery Charging Time | 4-5 hours |
Frame Material | High-quality aluminum alloy |
Max Load Capacity | 120 kg (264 lbs) |
Tires | 8.5-inch Pneumatic Tires |
Shock Absorption | Front and rear shock absorption |
Brakes | Dual braking system (Mechanical rear brake + Regenerative front brake) |
Water Resistance | IPX4 (Can withstand light rain and splashes) |
Headlight | LED headlight for night visibility |
Connectivity | Bluetooth (via Segway Ninebot App) |
Speed Modes | Multiple modes (Eco, Standard, Sport) |
Foldable Design | Yes (for easy storage and portability) |
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.