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Samsung Smart Wi-Fi Biometric Deadbolt Door Lock - Satin Nickel Samsung Smart Wi-Fi Biometric Deadbolt Door Lock - Satin Nickel Samsung Smart Wi-Fi Biometric Deadbolt Door Lock - Satin Nickel

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Samsung

Samsung Smart Wi-Fi Biometric Deadbolt Door Lock - Satin Nickel

SKU: SHP-A30FCDS/EN

$449 $569

Availability:Out of Stock

Key Features:

Unlock you door via Smart Home Integration, just ask Google or Alexa, Register up to 50 fingerprints and 50 PIN codes

Brand New 100% Australian Stock

Product Details

Introducing the Samsung SHP-A30 Smart Wi-Fi Fingerprint Deadbolt Door Lock, Samsung's latest and most cutting-edge lock to date. With this innovative device, you can effortlessly unlock your door, monitor access, and set up PIN codes, all conveniently managed through the free mobile app. Once installed, you can control and configure the lock from your smartphone at any time, without the need to physically touch it, except for occasional battery replacement.

Product Features

  • Seamless Smart Home Integration: Easily unlock your door using voice commands with Google or Alexa.
  • Extensive Access Control: Register up to 50 fingerprints and 50 unique PIN codes for flexible access management.
  • Built-in Wi-Fi Control: Gain complete control over your door - unlock and lock, send PIN codes, receive real-time notifications, and access a detailed history log - all from your mobile phone, as long as you have an internet connection.
  • Effortless Installation: Designed for straightforward DIY installation, compatible with both left and right-handed doors (requires only a screwdriver for retrofitting).
  • Long-lasting Battery Life: Powered by 4 x AA batteries (included), offering up to 12 months of usage with over 10 daily entries.
  • Suitable Door Thickness: Compatible with doors ranging from 35mm to 55mm in thickness.

Specifications

Access Mode Phone APP (Wi-Fi), Fingerprint, PIN
Max User Memory 1 Master User (PIN), 50 Users (PIN), 50 Fingerprints, 10 Mobile App Users
Power DC 6V (AA Alkaline batteries) x 4
Battery Life Approximately 6 months (Average 10 times per day)
Weight 2.1 kg (including both inner and outer bodies)
Product Dimensions Outer Body : 71(W) x 136(H) x 32.7(D)mm
Inner Body : 77(W) x 184.1(H) x 50.3(D)mm
Applicable Door Thickness 35-55mm
Door to Gate Allowance 54mm
Warranty 2 Year Electrical Warranty; 7 Year Mechanical Warranty
Returns & Refund Policy

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty 

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law 

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process 

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal 

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.

Frequently Asked Questions

We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.

If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.

If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.

We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.

If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.

If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.

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