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Product Details
Our first-ever wireless earbuds with 2-way speaker delivering sound by AKG with rich treble and bass, an adaptive 3-mic system for crystal clear calls and long-lasting battery power all for a premium listening experience.
Product Features
Speak without having to shout
Enjoy crystal clear calls and unparalleled voice quality with 2 innovative outer mics that pick up your voice and preserve it against background noises.
Adapts to noise, so you don’t have to
Galaxy Buds+ adaptive 3 microphone system makes sure you’re being heard over distracting noises. The 2 outer mics work together with the inner mic to block out surrounding sounds while you’re on a call.
Sound quality you can hear
Catch the details of your music and videos in the balanced and spacious audio crafted by AKG. The satisfying studio quality sound is pure and natural, enhancing listening to podcasts, audiobooks and phone calls.
Power that keeps you grooving
Play music without worrying about battery life. Enjoy up to 11 hours of uninterrupted listening time on a single charge that extends to 22 total hours with the Galaxy Buds+ charging case.
Fast charging for short pauses
Charge 3mins = Play time around 1hr
Wireless buds, Wireless Charging
Replenish your battery on any Qi compatible wireless charger or skip the charger and conveniently share power directly from your Galaxy phone.
The Galaxy Buds+ wireless Powershare function is compatible with Samsung Galaxy S20, S20+, S20 Ultra, Z Flip, Note10, Note10+, S10e, S10, S10+, S10 5G and Fold.
Know when it’s time to recharge
Use your smartphone to check how much battery life you’ve got left on each bud and charging case, so you know when to power up.
Hear what you want to hear
Adjust how much of the outside world you let in to stay aware and connected. Turn up Ambient sound volume when you need to engage your surroundings without having to take your earbuds out.
Just tap to control
Shift through your playlist, answer calls and adjust volume with simple taps on your earbuds. Customize your own tap commands for more control and freedom from your phone.
One step to connect
Pair your Galaxy Buds+ in one seamless step to compatible devices on your Samsung Cloud account. No need to disconnect, Bluetooth connectivity shifts easily from your phone to your tablet or other Samsung devices.
Pair with a PC for an easy way to work
Connect your Galaxy Buds+ to a Windows 10 PC and get work done at home. The buds only need to be in pairing mode near a PC to be recognized and paired via Swift Pair. So it's simple and easy to work together even while staying apart.
Android & iOS compatible
Pair with smart devices via Bluetooth. Use the Galaxy Wearable app on Android and Galaxy Buds+ app on iOS to make the most of your earbuds.
Compatible with smartphones and tablet running Android 5.0 or higher and with more than 1.5GB of RAM. Also compatible with iPhone7 or later models with the iOS 10 or higher.
Specifications
Product Type | Earbuds |
---|---|
Brand | Samsung |
Model | SM-R175NZWAASA |
Colour | White |
Warranty |
1 Year |
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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