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Key Features:
Product Details
Introducing the React Series: an ultra-thin, robust phone case designed to shield your device from drops and scratches. Crafted with care, this precision-fitted, one-piece marvel offers both form and function. Its soft-touch edges ensure a secure grip, while effortless pocket accommodation adds to its convenience. Trust in the React Series for top-notch phone protection.
Product Features
- Sleek and Slim: The React Series boasts an ultra-slim, one-piece design that complements your phone's aesthetics.
- Eco-Conscious: Crafted from over 50% recycled plastic, this case is as environmentally responsible as it is protective.
- Camera and Screen Defense: Raised edges safeguard your camera and touchscreen from potential damage.
- Wireless Charging Ready: Enjoy the convenience of wireless charging compatibility without removing your case.
- Military-Grade Drop Protection: Tested to meet the rigorous MIL-STD-810G 516.6 standard, this hard case ensures your device's safety.
- Enhanced Grip: The combination of a hard case and soft grip edges guarantees both durability and tactile comfort.
Specifications
Compatible With:
Galaxy S23 FE
Drop Height:
DROP+ | drop tested to meet military standard (MIL-STD-810G 516.6)
Dimensions:
6.42 in x 3.24 in x 0.49 in / 163.04 mm x 82.35 mm x 12.54 mm
Weight:
0.07 lbs | 32.42 g
Recycled Content:
Made with more than 50% recycled plastic
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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