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JBL

JBL Quantum TWS Gaming Earbuds - Black

Name: JBL Quantum TWS Gaming Earbuds - Black
Brand: JBL
Price: 139 AUD
Availability: InStock

SKU: JBLQUANTUMTWSBLK

$139.99 $249

Key Features:

Low latency wireless connection, True Adaptive Noise Cancelling & Ambient Aware, Designed for effortless gaming on the go

Brand New 100% Authentic Stock

Product Details

The JBL Quantum TWS Gaming Earbuds are a pair of high-performance wireless earbuds designed specifically for gamers who demand superior sound quality, comfort, and functionality in their gaming sessions. Packed with cutting-edge features, they offer an immersive audio experience for both casual and competitive gamers. Whether you're playing on your PC, console, or mobile device, these earbuds deliver high-fidelity sound and a stable connection, ensuring that every game becomes more engaging.

Product Features

1. QuantumSOUND Signature: JBL’s signature sound technology brings an immersive and rich audio experience with clear highs, deep lows, and a dynamic mid-range, ideal for gaming. This technology helps enhance situational awareness in competitive games, where hearing every footstep and environmental sound can give you an edge over your opponents.
2.Low-Latency Wireless Connection: Equipped with Bluetooth 5.2 and JBL’s advanced low-latency wireless technology, these earbuds ensure a stable connection without any noticeable delay. This is crucial for real-time responsiveness, especially in fast-paced multiplayer games.
3. Active Noise Cancellation (ANC): Active Noise Cancelling technology ensures you are immersed in your game by blocking out external distractions. This feature is especially useful when gaming in noisy environments or in public places, allowing you to focus fully on your gameplay.
4. Dual Beamforming Microphones: The earbuds are equipped with dual beamforming microphones, which offer clear and precise voice communication. This ensures that your teammates can hear you loud and clear, even in noisy settings, making it ideal for in-game chats during multiplayer sessions.
5. Comfortable and Secure Fit: With multiple ear tips included, the JBL Quantum TWS Gaming Earbuds provide a comfortable and secure fit for long gaming sessions. The lightweight design ensures you can wear them for hours without discomfort.
6. Battery Life: These earbuds offer up to 8 hours of playtime on a single charge, and the charging case provides an additional 24 hours of battery life. This ensures extended gaming sessions without the need to frequently recharge.
7. IPX4 Water Resistance: With an IPX4 rating, the JBL Quantum TWS earbuds are resistant to sweat and light rain, making them suitable for intense gaming sessions as well as workouts or outdoor activities.
8. Customizable Controls via JBL App: The JBL Headphones app allows for customization of sound profiles, touch controls, and other settings, giving you the flexibility to adjust the earbuds to your preferences for both gaming and casual use.
9. Universal Compatibility: These earbuds are compatible with a wide range of gaming platforms, including PC, PS5, Xbox, Nintendo Switch, and mobile devices. The universal Bluetooth connection makes it easy to pair them with various devices for a seamless gaming experience.
10. Bluetooth 5.2 with Multipoint Connectivity: The earbuds support multipoint connectivity, allowing you to connect to two devices at once. You can easily switch between gaming on your console and taking calls from your phone without needing to disconnect and reconnect.

Specification

Product Type	Wireless Gaming Earbuds
Brand	JBL
Colour	Black
Audio Technology	QuantumSOUND Signature
Connectivity	Bluetooth 5.2
Low Latency	Yes, low-latency wireless connection
Active Noise Cancellation	Yes (ANC)
Microphone	Dual Beamforming Microphones
Fit	Multiple ear tips for a secure and comfortable fit
Battery Life (Earbuds)	Up to 8 hours on a single charge
Battery Life (Charging Case)	Up to 24 additional hours
Water Resistance	IPX4 Rating (Sweat & Water Resistant)
App Support	JBL Headphones App for customization
Compatibility	PC, PS5, Xbox, Nintendo Switch, Mobile Devices
Multipoint Connectivity	Yes, supports connection to two devices simultaneously

Returns & Refund Policy

Returns Policy

Our Commitment to Satisfaction

We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.

30-Day Change of Mind Policy

You have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.

We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.

Restocking Fees

For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.

Damaged in Transit, Defective Products & Manufacturer Warranty

If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.

Your Rights Under Australian Consumer Law

This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Returns Process

To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.

We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.

Any refund will be processed back to the customer account using the same payment method used when placing the order.

Package Refusal

Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.

We reserve the right to amend our returns policy at any time.

Frequently Asked Questions

We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.

If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.

If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.

We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.

If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.

If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.

1300 918 979 or support@horizonstore.com.au