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FREE SHIPPING OVER $100
SECURE SHOPPING
2500+ REVIEWS
30 DAY RETURNS
Key Features:
Brand New - 100% Australian Stock
Product Details
The Bose QuietComfort Ultra Earbuds (2nd Gen) in Midnight Violet are Bose's flagship true wireless earbuds, delivering premium personalised audio, the best Bose in-ear noise cancellation, and a seamless wireless experience. CustomTune technology analyses your ears and adapts the earbuds to their shape for world-class noise cancellation and custom sound. With Bose Immersive Audio, up to 6 hours of battery (up to 4 hours with Immersive Audio) plus three full charges from the case, Bluetooth 5.3 multipoint, and a nine-combination Fit Kit, every listen is engineered to make you feel all the feels. Backed by 1 year Bose Australia warranty.
Why Choose This Product?
The QC Ultra Earbuds 2nd Gen in Midnight Violet bring Bose Immersive Audio spatial sound with head tracking into an earbud form factor, in a striking deep violet colourway. CustomTune measures your specific ear canal and calibrates both sound and noise cancellation on every wear - every listening session personalised to you. ActiveSense technology smooths spikes in surrounding sound, so even in Aware Mode distractions stay out of the way. For anyone who wants the absolute best earbud ANC experience from Bose in Australia, this is the flagship choice.
Key Features
- Heart-Stopping Personalised Sound: CustomTune technology analyses your ears and adapts the in-ear headphones to their shape - world-class noise cancellation and custom sound for bigger chills every time you press play.
- World-Class Noise Cancellation: The best noise cancelling of any Bose earbuds, now even better. ActiveSense technology smooths spikes in surrounding sound, so even in Aware Mode distractions won't get in the way.
- Modes Put You in the Moment: Full noise cancellation with Quiet Mode, maximum transparency with Aware Mode, or Immersion Mode that blends noise cancelling with Bose Immersive Audio for the realest listening experience.
- Bose Immersive Audio: Spatialises what you're hearing by taking it out of your head and placing it beyond your earbuds - like listening from the acoustic sweet spot, where songs sound like the artist intended.
- Fit? Check: Choose from nine combinations of eartips and stability bands for the snuggest fit. Soft umbrella-shaped tips seal the ear to reduce outside noise while stability bands hug your ears.
- Calls Count Too: Noise-rejecting mics and AI-based background noise suppression filter out your surroundings and wind. Take calls with both or a single earbud, whatever works for you.
- Keep the Music Playing: Up to 6 hours in Quiet or Aware Mode (up to 4 hours with Immersive Audio). The case holds up to three full charges, with new wireless charging capabilities.
- Hands-Free Switching: Bluetooth multipoint connectivity offers seamless, uninterrupted listening - switch between your phone, laptop, and other devices without missing a moment.
- 1-Year Bose Warranty: Full Bose Australia manufacturer warranty.
Perfect For
- Listeners who want the best Bose in-ear noise cancellation in a bold Midnight Violet colourway
- Commuters and travellers wanting class-leading ANC with Immersive Audio in an earbud
- Anyone wanting personalised CustomTune sound that adapts to their own ears
- Anyone upgrading from the original QC Ultra Earbuds to the 2nd Gen
Specifications
| Brand | Bose |
| Model | QuietComfort Ultra Earbuds 2nd Gen |
| SKU / MPN | 896637-0050 |
| EAN | 017817861083 |
| Colour | Midnight Violet |
| Type | True Wireless In-Ear Earbuds |
| Spatial Audio | Bose Immersive Audio with head tracking |
| ANC | CustomTune with ActiveSense |
| Battery | Up to 6 hrs (4 hrs with Immersive Audio) + 3 full charges from case |
| Bluetooth | 5.3 multipoint |
| Microphone | Noise-rejecting mics with AI background noise suppression |
| Manufacturer Warranty | 1 Year |
What's in the Box
- 1x Bose QuietComfort Ultra Earbuds 2nd Gen (Midnight Violet)
- 1x Bose Fit Kit: 3 pairs eartips (S/M/L) + 3 pairs stability bands (S/M/L)
- 1x Charging Case
- 1x USB-C (A to C) Cable (12")
- 1x Safety Sheet
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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- FREE SHIPPING OVER $100
- SECURE SHOPPING
- 2500+ REVIEWS
- 30 DAY RETURNS
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