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FREE SHIPPING OVER $100
SECURE SHOPPING
2500+ REVIEWS
30 DAY RETURNS
Key Features:
Brand New - 100% Australian Stock
Product Details
The Bose QuietComfort Ultra Headphones (2nd Gen) in Desert Gold are Bose's flagship premium noise cancelling headphones, adding Bose Immersive Audio with head tracking to the already class-leading CustomTune ANC of the QuietComfort platform. Immersive Audio uses real-time head motion sensing to anchor sound in three-dimensional space around you - music and content sound as if it is coming from speakers placed around the room rather than from drivers inside the earcups. With up to 24 hours of battery life, Bluetooth 5.3 LE Audio with LC3 codec, and USB-C quick charge, the QC Ultra 2nd Gen is the most complete headphone Bose has ever made.
Why Choose This Product?
The step from the QuietComfort Headphones to the QC Ultra 2nd Gen comes down to one feature: Bose Immersive Audio. For music listeners, podcast listeners, and anyone watching content on a phone or laptop, Immersive Audio creates a genuinely different listening experience - sound is placed in a virtual room around you rather than in your head. Head tracking ensures the soundstage stays fixed in space as you move, which means the experience holds up even as you look around. The ANC on the QC Ultra 2nd Gen is also rated by Bose as their absolute best - higher isolation than the standard QuietComfort Headphones. For the most discerning listener in Australia who wants both premium ANC and premium spatial audio in a single headphone, the QC Ultra 2nd Gen is the answer.
Key Features
- Bose Immersive Audio with Head Tracking: Three-dimensional spatial audio that places sound in a virtual room around you, not inside your head. Head tracking anchors the soundstage as you move.
- Best-In-Class CustomTune ANC: Bose's highest-rated ANC performance - CustomTune auto-calibrates to your ear shape for personalised maximum noise isolation.
- Three ANC Modes: Quiet Mode (full ANC), Aware Mode (hear your environment), Immovable Mode (maximum isolation). Optimised for the QC Ultra platform.
- Up to 24 Hours Battery: 24 hours standard playback with ANC on. 18 hours with Immersive Audio active. USB-C quick charge: 15 min = 2.5 hours.
- Bluetooth 5.3 LE Audio + LC3 Codec: LC3 codec delivers superior audio quality per bit of data - more efficient, higher-quality wireless audio vs older SBC/AAC codecs.
- Multipoint Connectivity: Connect two devices simultaneously - laptop and phone, no re-pairing required when switching.
- Premium Build Quality: Metal and premium plastic construction with genuine leather-like headband cushioning - the most refined build in the Bose headphone lineup.
- Voice Assistant Compatible: Works with Siri and Google Assistant via dedicated earcup button.
Perfect For
- Audiophiles and serious music listeners who want spatial audio on headphones
- Content creators, video editors, and anyone who mixes or produces audio wanting spatial reference
- Business travellers who want the absolute best noise isolation and premium build for frequent long-haul travel
- Anyone who has tried the standard QuietComfort Headphones and wants the top step up to Immersive Audio
Specifications
| Brand | Bose |
| Model | QuietComfort Ultra Headphones (2nd Gen) |
| SKU / MPN | 890101-0400 |
| Colour | Desert Gold |
| Type | Over-Ear Wireless ANC Headphones with Spatial Audio |
| Spatial Audio | Bose Immersive Audio with real-time head tracking |
| ANC Technology | CustomTune - best-in-class per Bose, auto-calibrates to ear shape |
| ANC Modes | Quiet Mode, Aware Mode, Immovable Mode |
| Battery Life | Up to 24 hours (ANC on) / 18 hours (Immersive Audio on) |
| Quick Charge | 15 min USB-C charge = 2.5 hours playback |
| Charging | USB-C |
| Bluetooth Version | Bluetooth 5.3 (LE Audio + LC3 codec) |
| Multipoint | Yes - 2 devices simultaneously |
| Wired Option | 2.5mm to 3.5mm audio cable (included) |
| Voice Assistant | Siri, Google Assistant |
| Weight | 250g |
| Manufacturer Warranty | 1 Year |
What's in the Box
- 1x Bose QuietComfort Ultra Headphones 2nd Gen (Desert Gold)
- 1x USB-C Charging Cable
- 1x 2.5mm to 3.5mm Audio Cable
- 1x Carry Case
- 1x Documentation
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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- FREE SHIPPING OVER $100
- SECURE SHOPPING
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- 30 DAY RETURNS
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