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Sonos Beam Compact Smart Gen 2 Soundbar - White
SKU: BEAM2AU1
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Key Features:
Product Details
The Sonos Beam Gen 2 is a sleek and powerful soundbar engineered for small to medium-sized living spaces. With its slim design and smart features, it easily fits in front of your TV without taking up much space. The Beam Gen 2 supports advanced sound technology, including Dolby Atmos, which creates an immersive, three-dimensional soundscape. It also integrates seamlessly with the Sonos ecosystem, allowing you to wirelessly connect other Sonos speakers for a multi-room or surround sound setup.
Product Features
- Dolby Atmos Support: The Sonos Beam Gen 2 features Dolby Atmos technology, providing an immersive, three-dimensional sound experience. It helps make sound seem to come from above and around you, ideal for movies, TV shows, and gaming.
- Compact Design: The Beam Gen 2 has a slim, space-saving design that’s ideal for small to medium-sized rooms. At just 2.7 inches tall, it can easily fit beneath your TV without obstructing the screen.
- Improved Sound Quality: With an upgraded processor and drivers, the Beam Gen 2 delivers clear dialogue, enhanced bass, and a fuller, richer sound compared to its predecessor, making it perfect for immersive audio in home theaters.
- Trueplay Tuning Technology: Trueplay is a unique technology from Sonos that tunes the soundbar's performance to the acoustics of your room. It ensures that the audio sounds great, whether the soundbar is placed on a shelf, mounted on a wall, or positioned in a corner.
- Easy Setup with HDMI eARC: The Beam Gen 2 uses HDMI eARC (Enhanced Audio Return Channel) for easy, high-quality connections to your TV. It ensures that you can get high-definition audio without complex wiring, and the setup process is streamlined through the Sonos app.
- Wi-Fi and Bluetooth Connectivity: The Beam Gen 2 connects wirelessly via Wi-Fi to stream music and control smart devices, and it also supports Bluetooth for easy music streaming from your phone or tablet.
- Multi-Room Audio Integration: If you have other Sonos products in your home, the Beam Gen 2 integrates seamlessly with them to provide multi-room audio. You can group other speakers together to play the same music throughout your home or create a full surround sound system with additional Sonos speakers.
- Touch Controls: The soundbar features a capacitive touch interface for adjusting volume, play/pause, and other controls directly on the device. The touch controls make it easy to manage playback without using a remote or app.
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Specifications
Product Type Sound Bar Dimensions (W x H x D) 25.6 x 2.7 x 3.9 inches (65 x 69 x 100 mm) Audio Technology Dolby Atmos, DTS Digital Surround Connectivity HDMI eARC, Wi-Fi, Bluetooth, Ethernet (optional) Voice Assistants Amazon Alexa, Google Assistant Trueplay Tuning Yes (room calibration with Sonos app) Sound Output Five powerful internal speakers Power Supply Auto-sensing voltage (100-240V), 50/60Hz Wi-Fi Wi-Fi 4 (802.11 b/g/n) Bluetooth Bluetooth 5.0 for music streaming Compatibility Works with Sonos ecosystem, Apple AirPlay 2, Spotify Connect Audio Formats Supported Dolby Digital, Dolby Atmos, PCM, Stereo
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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