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Key Features:
Product Details
A sleek, portable Surface Laptop with 12.4" PixelSense™ touchscreen1 and great typing experience with precision trackpad, plus the ports you need. Now with an improved HD camera to look your best on video calls, new Windows 11 experiences,2 long battery life,3 and a performance boost for the things you love to do. With 11th Gen Intel® speed for day-to-day apps, streaming, and casual gaming. It’s signature Surface style, speed, and convenient security for you and everyone in your home.
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Stylish, portable, and comfortable
A sleek, portable Surface Laptop with 12.4” PixelSense™ touchscreen1 and great typing experience, now with improved HD camera, Windows 11,2 and a performance boost. -
Choose your perfect match
Available in new Sage, plus Platinum, Sandstone, and Ice Blue, all in a durable, cool metal finish.4 -
Sleek, modern design
Easy to take everywhere with 12.4” PixelSense™ Display1 and just 1,127 grams. -
The perfect way to view everything
Surface signature 3:2 ratio gives you the most vertical screen real estate on a laptop for getting it all done.5 -
Type in comfort
Stay productive on the full-size keyboard with large, precision trackpad that lets you navigate, scroll, and select with ease. -
Run your daily apps
Get a faster, 11th Gen Intel® Core™ i5 processor with 8GB RAM and 256GB storage.6 -
Power through your day
Up to 13.5 hours3 of battery life, plus Fast Charging – up to 80% in just over an hour7. -
Find and organize apps
Windows 11 with Widgets on Surface Laptop Go 2 helps you find content that matters to you. -
Pick up where you left off
With Instant On, Windows 11 remembers how you organized your stuff when you plug/unplug from an external monitor.8 -
Convenient Security
Fingerprint Power Button with Windows Hello and One Touch sign-in on select models provides fast, secured cloud access to OneDrive Personal Vault* files and more. -
Be seen and heard loud and clear
Look and sound your best on video calls with an improved HD camera and built-in Studio Mics. Plus, enjoy rich sound for music and shows with Omnisonic Speakers and Dolby® Audio. -
The ports you need
Plug in the accessories you use today with built-in USB-C® and USB-A ports, Surface Connect, and headphone jack. -
Brings you closer to what you love
Family, friends, passions, music, creations – Windows 11 is the one place for it all. With a fresh new feel and tools that make it easier to be efficient, it has what you need for whatever’s next. -
Microsoft Designer Compact Keyboard
A premium keyboard optimised for modern productivity. Slim, elegant design features built-in expressive input key, plus a Screen snipping key to quickly capture, copy, paste, and share. - Product Features
- Light, portable Surface touchscreen Laptop with Windows 112and 12.4” PixelSense™ Display.1 Starting at just 1,127 grams
- Work, play, stream, and run day-to-day apps with 11th Gen Intel® Core™ i5 processor
- Look and sound your best on video calls with improved HD camera and built-in Studio Mics, plus rich sound for music and shows
- Long battery life [up to 13.5 hours].3Plus, recharge quickly with Fast Charging – up to 80% in just over an hour7
- Convenient security. Fingerprint Power Button with Windows Hello and One Touch sign-in on select models
- Type in comfort on the full-size keyboard with large, precision trackpad
- Premium design and a durable, cool metal finish
- Built-in USB-C® and USB-A ports, Surface Connect, and headphone jack
Specifications
| Display |
278.2mm x 206.2mm x 15.7mm |
| (10.95” x 8.12” x 0.62”) | |
|
Screen: 12.4” PixelSense™ Display |
|
| Resolution: 1536 x 1024 (148 PPI) | |
| Aspect ratio: 3:2 | |
| Touch: 10 point multi-touch | |
| Memory |
4GB, 8GB or 16GB LPDDR4x RAM |
| Processor |
Quad-core 11th Gen IntelFootnote® Core™ i5-1135G7 Processor |
| Security |
Discrete hardware TPM 2.0 |
| Enterprise-grade protection with Windows Hello sign-in | |
| One Touch sign-in with Fingerprint Power Button (Surface Laptop Go 2 for Business i5/4 GB/128 GB does not include Fingerprint Power Button.) | |
| Software |
Windows 11 Pro or Windows 10 Pro |
| Preloaded Microsoft 365 AppsFootnote5 | |
| Microsoft 365 Business Standard, Microsoft 365 Business Premium or Microsoft 365 Apps 1-month trialFootnote6 | |
| Sensors |
Ambient light sensor |
| What’s in the box |
Surface Laptop Go 2 for Business |
| 39W Power Supply | |
| Quick Start Guide Safety | |
| Warranty documents | |
| Weight |
1,127 g (2.48 lbs) |
| Keyboard layout |
• Activation: Moving keys |
| • Layout: QWERTY (English), full row of function keys (F1 – F12) | |
| • Windows key and dedicated buttons for media controls, screen brightness | |
| Storage |
Removable2 drive (SSD) options: 128GB, 256GB |
| Battery life |
Up to 13.5 hours of typical device usage |
| Graphics |
Intel® Iris® Xe Graphics |
| Connections |
1 x USB-C® |
| 1x USB-A | |
| 3.5 mm headphone jack | |
| 1 × Surface Connect port | |
| Cameras, video and audio |
720p HD f2.0 camera (front-facing) |
| Dual far-field Studio Mics | |
| Omnisonic® Speakers with Dolby® Audio™ Premium | |
| Wireless |
WiFi 6: 802.11ax compatible |
| Bluetooth® Wireless 5.1 technology | |
| Exterior |
Top: Aluminium |
| Base: Aluminium and Polycarbonate composite resin system with glass fibre and 30% post-consumer recycled content | |
| Colours7: Sage, Ice Blue, Sandstone and Platinum | |
| Warranty |
1-year limited hardware warranty |
| Battery capacities |
Battery Capacity Nominal (WH): 41.0 |
| Battery Capacity Min (WH): 40.0 | |
| Serviceability |
Replaceable components include: |
| Customer Replaceable Units10 | |
| AB Cover (Display) | |
| C-cover (keyset and trackpad) | |
| Feet | |
| SSD | |
| Surflink cable | |
| Field Replaceable Units3 | |
| Battery | |
| Components will be available shortly after initial launch; timing of availability varies by component and market. |
Returns Policy
We prioritise your satisfaction with every purchase. We understand that sometimes a product may not meet your expectations, and our returns policy is designed to ensure a straightforward and fair process for addressing these situations.
30-Day Change of Mind PolicyYou have 30 days from the delivery of your item to request a return if you change your mind. To qualify for a return, the item must be in the same condition you received it: unused, unopened, sealed and in its original packaging. To initiate a return, please contact us at support@horizonstore.com.au or visit our contact us page. with your order details and reason for the return. Note that return shipping costs are the responsibility of the customer.
We advise shipping returns with tracking and insurance for your protection, as we are not liable for return items that are lost or damaged during transit.
Restocking Fees
For items returned that do not meet our return criteria (e.g., opened packaging or used items), we reserve the right to refuse the return or charge a restocking fee. The restocking fee will be determined at our discretion, based on the condition of the returned item. Additionally, in the event of a return refusal, the customer may be responsible for any shipping costs associated with returning the item to them.
Damaged in Transit, Defective Products & Manufacturer Warranty
If your product is damaged in transit, defective upon arrival or within the first 30 days, please contact us immediately with details and photos of the issue. For defects that arise after the 30-day period and fall under the manufacturer's warranty, we will assist you in the warranty claim process to ensure you receive a timely resolution.
Your Rights Under Australian Consumer Law
This policy is in addition to your rights under the Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
Returns Process
To request a return for a refund or exchange, please contact us with your name, contact details, order number, product code/name, and a brief description of the issue. Attach any relevant images if necessary. Upon approval, we will provide you with the relevant return instructions.
We endeavour to process your refund or exchange within 3 working days of receiving the item/s back provided the conditions specified in this returns policy are met.
Any refund will be processed back to the customer account using the same payment method used when placing the order.
Package Refusal
Refusing delivery of the package or for any return to sender parcels without our prior agreement may result in a restocking or reshipment fee and potential forfeiture of any refunds or exchanges.
We reserve the right to amend our returns policy at any time.
Frequently Asked Questions
We are happy to provide a digital tax Invoice. Please request our support team at support@horizonstore.com.au or visit our contact us page. If you require a physical copy of the Tax Invoice, we are happy to accommodate this request. Please let our support team know at the time of placing your order, and we will endeavour to include a printed copy with your shipment.
If your item hasn't arrived by the expected delivery date, please track your order using the provided tracking number. If there are any issues, contact our customer support team for assistance.
If your item is lost in transit or arrives damaged, please contact us immediately. We will investigate the issue and offer a replacement or refund as per our policy.
We take great care in packaging our items to ensure they arrive in perfect condition. Depending on the product, we use sturdy cardboard boxes or bubble mailers for smaller items. Each item is securely packed with protective materials like bubble wrap and cushioning to safeguard against any damage during transit. This combination of packaging materials is chosen to provide the best protection and to maintain the integrity of your items from our store to your doorstep.
If you're not available, the carrier may leave a note with instructions for redelivery or pickup. You can also provide delivery instructions when placing your order.
If an item is returned to us due to incorrect delivery details or unavailability for signing, please contact us to arrange redelivery. Additional shipping charges may apply.
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