Privacy Policy

  • About This Notice At Horizon Store, we are committed to protecting your privacy. This Privacy Policy outlines how we manage your personal data in alignment with our mission to provide exceptional products and services to our customers, suppliers, and employees.
  • Scope and Consent This policy applies to Horizon Store, including all its divisions, subsidiaries, and affiliated companies. By using our services and website, you consent to the collection, use, and sharing of your personal information as described in this policy.
  • Information Collection a. Direct Collection: We collect information directly from you when you:
    • Visit our website.
    • Place orders
    • Interact with us via chat, email, or phone.
    • Participate in our surveys or promotions.
    b. Indirect Collection:We also gather information from third-party sources and platforms, including:
    • Social media interactions.
    • Public databases and marketing partners.
    • Analytics data from website usage.
  • Types of Information Collected We may collect various types of personal information, including:
    • Contact details (name, address, email, phone number).
    • Financial and transactional data for order processing.
    • Demographic and behavioral information for marketing purposes.
  • Use of Your Information Your personal data is used to:
    • Process and deliver orders.
    • Provide customer support and service.
    • Enhance and personalize your shopping experience.
    • Conduct marketing and promotional activities, with your consent.
  • Sharing of Information We may share your information with:
    • Service providers for shipping, payment processing, and order fulfillment.
    • Legal authorities if required by law.
    • Business partners for joint marketing initiatives, subject to your consent.
  • Data Security Measures We employ various security measures to protect your information, including: Secure server hosting.
    • Data encryption technologies.
    • Restricted access to personal information.
  • Your Rights and Choices You have the right to:
    • Access and update your personal information.
    • Opt-out of marketing communications.
    • Request deletion of your data, subject to legal and operational constraints.
  • Use of Cookies Our website uses cookies to improve user experience. You can manage your cookie preferences in your browser settings.
  • International Data Transfers Your information may be processed and stored in countries outside of Australia. We ensure appropriate safeguards for international data transfers.
  • Children’s Privacy Our services are not intended for children under 13 years of age, and we do not knowingly collect their information.
  • Third-Party Websites and Services Our website may contain links to third-party sites. We are not responsible for their privacy practices.
  • Updates to This Policy We may periodically update this policy. We will notify you of significant changes through our website or other communication channels.
  • Contact Us For any privacy-related inquiries or concerns, please contact us at: sales@horizonstore.com.au
  • Acknowledgement By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.